Delete your account

Last updated 1 November 2026

In the app

Open your profile, from the Profile button at the top of Home, tap Deactivate or delete account at the bottom and choose Delete. Pick a reason, enter your password and confirm.

Not signed in? Sign in first, on the website or in the app, then follow the same steps.

What happens

Your account is hidden straight away and you are signed out. After 30 days it is deleted for good: your profile, your photos, your messages, your coins and your badge.

Sign in again within 30 days and it is cancelled: your account comes back as it was.

After 30 days it cannot be undone, and coins are not refunded.

What is deleted

Your profile and everything on it, your photos, cover and wallpaper, the messages you sent in chatrooms and direct messages with their pictures and voice notes, the people you added, your coin balance, your badge and your notification settings.

What we keep

Records of payments you made, for as long as the law requires. Records of moderation decisions about your account. If your account was banned when it was deleted, the result of its face check, so that a ban cannot be escaped by deleting the account and joining again.

If you cannot sign in

Write to team@premeval.com from the email address on the account and ask for it to be deleted. We will confirm it is yours before we do, and the same 30 days apply.